Our Commitment To Our Partners Never Wavers
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OUR CORE BELIEF
NeuLion College operates on the core belief that exceptional customer service is the cornerstone of a successful partnership. Our people, level of support, and service are differentiators!
Account Management Support
Each partner is assigned a dedicated Account Manager to ensure partnership satisfaction and success.
Account management support Includes:
Setting strategic partnership goals
Assisting in the development and execution of marketing initiative to drive overall business goals
Continuous analysis of traffic reports, revenue reports, promotional activities, & content consumption
Project Management Support
All of our partners are assigned a dedicated Project Manager to be the lead on all technical projects and content management.
Project management support includes:
Navigating communication between our client support & development teams
Planning and leveraging resources for site redesigns and major project builds
Coordinating training and informational opportunities for the platform and new feature releases
The NeuLion College marketing team is an extension to your athletic department. We are dedicated to helping partners create strategic marketing campaigns that exceed expectations.
Marketing support includes:
Analytics Implementation and Reporting
SEO & Media Buy Consultations
Social Media & Google Adwords
Creative Services Support
Our creative services team is a full-service internal team that is dedicated to providing highly inventive solutions within the fast-paced, dynamic environment of college and professional athletics.
Display and social media advertising
Mobile interface design
Our technical support team has you covered 24/7/365
Dedicated helpdesk team to assist partners with any first-level support needs
Dedicated fan support team to assist customers with issues related to streaming, e-commerce, auctions, technical assistance or billing resolutions via email or phone
Stream support team to assist with any streaming technical difficulties across the digital network
Have a question? Call
(833) 777- FANS
Partner Success Tools
The success of our partners is our #1 priority! We provide our partners with numerous tools and resources to achieve their goals.
Extensive training & education resource center for our web ticketing and donor management platforms
Stay up to date on product enhancements and best practices with our monthly newsletters
FORUMS & WEBINARS
Take advantage of our product experts during our monthly forum & webinars,
Got a question? We'd love to hear from you!
(833) 777- FANS